I rang to purchase travel insurance yesterday. I rang Insureandgo.ie....I was at least thirty minutes trying to make this purchase....the person I was speaking to was foreign ... Spanish I would imagine....but I could not understand a word he said....I have found this so frustrating on many occasions when I have tried to speak with people on the phone for different reasons.....does anyonw else have the same problem...
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I have my Insurance with VHI Multitrip, Doesn't matter how often I go away I am covered for the year even going down the country,
But I also have to pay the same for a year if I go nowhere. Luckily I do go away most years.
If I stopped it and started again I might have to go through a medical etc. I have had Multitrip for many years and it costs one hundred and forty one euros a year, At my age I would never go anywhere uninsured
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Originally posted by Pammy View PostMine was only twenty-five and I think that was excessive.....but my point was trying to get through the language barrier...
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Originally posted by Pammy View PostI rang to purchase travel insurance yesterday. I rang Insureandgo.ie....I was at least thirty minutes trying to make this purchase....the person I was speaking to was foreign ... Spanish I would imagine....but I could not understand a word he said....I have found this so frustrating on many occasions when I have tried to speak with people on the phone for different reasons.....does anyonw else have the same problem...
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Before I retired the Firms Call-out service was transferred from an office in Blackpool to India.........
There was severe problems with understanding what was being said.........
That resulted in calls being ignored after hours and being attended the next day when the local offices were contacted for information.......
Two weeks later the call-outs were back to the company in Blackpool....Here Rex!!!...Here Rex!!!.....Wuff!!!....... Wuff!!!
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